If the question, “How can I design a process that is capable of delivering six sigma products and services?” keeps you awake at night, we have the answer that will let you rest easy.
Based on the Define-Measure-Analyze-Design-Verify (DMADV) model, This book guides you, step-by-step, through the process and clearly and concisely presents tools for: identifying the Voice of the Customer, prioritizing Critical to Quality Characteristics, and creating High-Level and Detailed Design Elements, assessing risks, testing designs and validating process capability.
Use this book both as a teaching tool and performance support aid, your team members will hit the ground running; map their next steps; use tollgate reviews to report progress; and document their project through storyboards. Portable, concise easy to read and packed with wisdom. Allows team members to know how they fit in and enables them to make a maximum contribution to the project team.
- Learn why you need Design for Six Sigma
- Overview of DMADV with an explanation of the differences between DMADV and DMAIC Six Sigma Methods
- Detailed tools and methods for performing each DMADV step
- Resources for advanced and industry-specific applications
ISBN: 978-1-57681-047-7 (Pocket Guide)
ISBN: 978-1-57681-065-1 (Desktop Guide)