The Knowledge Management Memory Jogger


SKU: 1039E-1 Categories: ,
Available in digital format in the dropdown above!

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Check out the Table of Contents and selected pages below.

Knowledge Management can be used to great effect in business and on an individual level. The Knowledge Management Memory Jogger explains the five key knowledge management areas for success, Knowledge Capture, Transfer, Sharing, Storage, and Findability and demonstrates how you can apply these across different business departments. The book describes six knowledge management tools and nine knowledge management processes to help you achieve success, along with seven knowledge management guides that will help with challenges that can be solved or alleviated using human-centric knowledge management.

At the individual level you will learn how to:

  • Increase your growth and development through knowledge management practices
  • Develop the skills to optimize human-centric knowledge for increased success and promotability
  • Implement knowledge management and be seen as a problem-solver

At the organization level you will see how to:

  • Build trust and collaboration within your organization through better knowledge management
  • Utilize knowledge management for improved inclusion and engagement in your organization
  • Leverage knowledge management best practices in a human-centric way for your organization

Create an actionable plan with the help of the Knowledge Management Memory Jogger and start to improve your knowledge management and the knowledge management in your organization right away!

Templates associated with this Memory Jogger are available at the link:

This book is also available in digital format in the Memory Jogger Digital Library. With just a few clicks on your phone, tablet, or computer you can read through chapters or jump right to the section you are looking for with ease. You can also easily resize the text or graphics to suit your viewing style, make notes, and add links to examples, either private or across a group. Never be without your Memory Jogger again!

GOAL/QPC can also design custom covers for this Memory Jogger to match your company colors and branding and include a message from your company executives about the importance of knowledge management in your organization.

Dr. Cynthia “Cindy” J. Young is the Founder and CEO of the knowledge management consulting firm CJ Young Consulting. She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/ Organizational Excellence. Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management.

ISBN Pocket size (3.5″ x 5.5″): 978-1-57681-248-8

ISBN Desktop size (5″ x 7″): 978-1-57681-271-6

Additional information

Weight 0.2 lbs
Dimensions 5.5 × 4 × 0.5 in

Spiral Bound


Digital (on, Desktop Guide (5 inches x 7 inches), Pocket Guide (3.5 inches x 5.5 inches)


Dr. Cynthia J. Young





Publication Date

February 6th 2023


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