The Problem Solving Memory Jogger

(2 customer reviews)

$16.95$26.95

Available in digital format in the dropdown above!

25% off orders of 10+ books, 30% off 100+, 35% off 250+

Description

Take a look at the Table of Contents and selected pages below.

Please wait while flipbook is loading. For more related info, FAQs and issues please refer to DearFlip WordPress Flipbook Plugin Help documentation.

Problem solving, as it’s covered in this book, is the systematic investigation of a process to identify the root cause of the gap, taking corrective action to eliminate the gap, and keep the problem from occurring in the future.

  • Understand work as a process
  • Identify important problems to work on
  • Develop team skills
  • Find the root cause
  • Generate innovative solutions

Use these 7 step processes to solve organizational problems. Contains examples in health care and information technology. Includes new material on Failure Mode & Effects Analysis (FMEA), Scatter Diagram, A3 Charts, as well as a tool for verifying root causes. Teams have often learned about the tools apart from the context of a problem-solving situation. The 7-Step Model presented in this book provides this context. Provides teams with a step-by-step approach to problem solving, includes sub-steps with recommended tools for doing each of the 7 steps, and illustrates a case example that is introduced throughout each step and tool application.

As a bonus the appendix now holds the key to Kaizen Blitz!

  • Finding and solving problems in your organization’s processes
  • Using a systematic model to solve simple to complex problems
  • How to easily and clearly implement the 7-Step problem-solving model
  • Creating a storyboard
  • Expert tips throughout the Jogger, clearly marked
  • Advanced problem-solving concepts and techniques

ISBN: 978-1-57681-135-1 (Pocket Guide)

ISBN: 978-1-57681-182-5 (Desktop Guide)

Additional information

Weight 0.25 lbs
Dimensions N/A
Authors

GOAL/QPC

Binding

Spiral Bound

Format

Digital (on MemoryJoggerLibrary.com), Desktop Guide (5 inches x 7 inches), Pocket Guide (3.5 inches x 5.5 inches)

Language

English

Number of Pages

184

Publication Date

November 7th 2019

2 reviews for The Problem Solving Memory Jogger

  1. Nancy L.

    Good book following the 7 step model. The case study throughout the book does a nice job walking you through the process. 4.5/5 stars from me

  2. Damien G.

    Bought the 5×7 Desktop large format version of this book and was pleased. It came quickly and the quality is good, very clear and easy to read

Add a review