Description
The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality/continuous improvement programs, and build a solid foundation with a common language and well versed tools.
This concise but information-packed book teaches a methodology for reducing large amounts of language data and identifying the data essential to ensuring your project’s success. This process helps teams focus on the most powerful or important data they need to successfully complete a project or solve a team problem.