Founded in 1978, GOAL/QPC is a multimillion dollar global publishing, training and advising organization and world leader in organizational transformation and quality management. They are best known for their “Memory Jogger” books, a series of best-selling organizational improvement pocket guides, including lean, six sigma, project management, facilitation and many other bestselling topics with over 10 million copies sold.
GOAL/QPC also provides public and in-house training courses all over the world and has a membership program featuring discounts and downloads of past issues of the Journal of Innovative Management and one free copy of all new Joggers to members.
GOAL/QPC integrates the best of the best through its research activity. In the early 1980s it integrated the best of Deming, Juran, Crosby, and Fiegenbaum in the US and the best of JUSE, JPC, CJQCA, JMA, and JSA.
GOAL/QPC organized its study of Japanese quality through a research committee including such leading companies as Procter & Gamble, IBM, Hewlett Packard, Ford, General Motors, Weyerhaeuser, Citicorp, John Deere and others.
The founder and CEO, Bob King, currently chairs the healthcare think tank for the International Academy for Quality (IAQ).